Privacy Policy

This Privacy Policy explains how TitanFlow Technologies LLC (“TitanFlow”, “we”, “us”) handles personal information collected through this website, titanflowtechnologies.com. It covers this website only. TitanFlow products and services may be provided under separate terms and privacy notices, which apply when you use them.

Information we collect

Information you give us

When you use our contact form, we receive the details you provide: your name, email address, company (optional), the topic you select, the product you are asking about (if any), your message, and your confirmation that we may use these details to reply. When you email us directly, we receive your email address and whatever your message contains.

Information collected automatically

Like most websites, our hosting infrastructure records basic technical data when you visit, such as your IP address, browser type, the pages requested and the time of the request. When you submit the contact form, we use your IP address to limit repeated submissions, and we include it, together with the date and time of submission, in the enquiry email we receive, so that we can identify spam and abuse.

Cookies

This website does not set cookies and does not use advertising or analytics tools. Its fonts, images and videos are served from our own hosting, not loaded from third parties. If we enable a bot-protection service on the contact form (such as Cloudflare Turnstile), that service may process technical information about your browser solely to distinguish people from automated traffic.

How we use information

• To respond to your enquiry and provide the information or support you request.
• To operate, secure and improve this website, including preventing spam and abuse.
• To comply with legal obligations.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How information is shared

We share personal information only with service providers that help us run this website and our communications, under obligations to protect it, or where required by law. These are:

• Fly.io: website hosting (servers in the United States);
• Zoho Mail: email, including delivery of contact-form enquiries to our inbox;
• Cloudflare: domain name (DNS) services.

Where information is processed

TitanFlow is based in the United States, and this website is hosted there. If you contact us from outside the United States, your information will be transferred to and processed in the United States.

Retention

We keep enquiries for as long as needed to respond and follow up, and for a reasonable period afterwards for our records, unless a longer period is required by law. Server logs are kept for a limited period for security purposes.

Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, email admin@titanflowtechnologies.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Do Not Track and Global Privacy Control

This website does not track visitors across other websites or over time, and it uses no advertising or analytics tools, so it works the same way whether or not your browser sends a Do Not Track or Global Privacy Control signal.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) for this website and encrypted transmission of contact-form emails. No method of transmission or storage is completely secure.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.

Contact

Questions about this policy: admin@titanflowtechnologies.com. Postal address: 5413 Walnut Ave Ste 1D, Downers Grove, IL 60515, USA. Phone: +1 (331) 289-9008.